TSMC is committed to promoting a more diverse and inclusive workplace. By keeping communication channels open and providing various communication channels, more than 70,000 employees around the world at every level are encouraged to leverage their expertise and provide valuable insights. To listen to employee feedback in a timely manner, TSMC has gone beyond regulatory standards by expanding the scope of labor-management meetings. In addition to the current 13 site Labor-management Meetings, TSMC has established ten new Silicon Garden Meetings (Labor-management Meeting) by function/division and launched a dedicated opinion collection system in Q4 2022. This move allowed employees to voice their opinions via employee representatives during quarterly meetings and they can also use the online system to express their opinions at any time. The implementation of this dual-track mechanism enhances communication between the company's management team and employees. As of May, 2023, TSMC has received more than 147 employees’ feedbacks which serve as crucial references for enhancing management practices.

Optimizing Communication Efficiency: Dual-track Approach of Physical Meetings and Systems for Employee Representatives

TSMC values employee opinions and rights. In response to the continuous growth of the Company’s workforce and its diverse composition, as well as the commitment to embracing diverse perspectives and creating an inclusive workplace, TSMC has introduced a new initiative by establishing new Silicon Garden Meetings (Labor-Management Meeting) at function/division level in November, 2022. This is in addition to the current 13 site Labor-management Meetings that were established in accordance with Regulations For Implementing Labor-management Meetings by the Ministry of Labor. By renaming the labor-management meetings to the "Silicon Garden Meetings", TSMC aims to emphasize the cooperative and collaborative relationship between the company and employees to improve communication effectiveness. Furthermore, TSMC also constructed a tailormade “Employee Voice for Silicon Garden Meeting” system which would allow elected employee representatives to collect opinions and feedbacks more efficiently. Employee representatives are now able to provide feedback to business units, either anonymously or non-anonymously, and receive prompt responses. In a departure from the past practice of attending meetings solely to receive updates on company operations, EWC events, or corporate’s regulation adjustments, employee representatives can now engage in two-way discussions with company representatives during quarterly meetings to discuss pending suggestions. With the launching of Silicon Garden Meeting, it has transformed employee representatives into crucial bridges for enhancing communication between the company and its employees.

TSMC acts proactively in promoting the values of a diverse workplace and fostering an inclusive work environment. In addition to quarterly meetings, the Company will also evaluate the need to establish additional meetings as the organization expands. Furthermore, feedback and suggestions from each employee representative regarding the operation of the mechanism will be collected. By adopting a rolling discussion approach, communication between the company and employees will become smoother. Everyone works together to achieve the common goal, creating a win-win situation for all.