TSMC Supplier Sustainability Academy Reaches 1.2 Million Users, Driving Industry-wide Mutual Success through Digitalization

2022/12/01

Chandler See

Ian H.Y. Chen

Teresa Peng

Hank Chen

Taiwan Semiconductor Manufacturing Company (TSMC) endeavors to promote the management of sustainable supply chains. To this end, TSMC has created the TSMC Supplier Sustainability Academy, Taiwan's first open educational platform for the industry. The Academy was officially launched in January 2021, and in the 18 months after establishment it reached over one million users. As of December 2022, the Academy has received 1.2 million total users. TSMC is overcoming the limitations of time and space through digital transformation. Through the Supplier Sustainability Academy, TSMC is constantly enhancing suppliers' capabilities and resilience, as well as helping them build up better capacities for sustainability. Through this, suppliers can fulfill their pledges to build a responsible supply chain.

The Supplier Sustainability Academy reaching over 1 million users represents a milestone for TSMC's realization of its ability to influence others and achieve sustainability. By transforming our real experiences into high-quality online courses, we can continuously help suppliers enhance their sustainability and expand these capabilities to their own suppliers. Together, we can drive industry-wide mutual success.

- J.K. Lin, Senior Vice President of Information Technology and Materials Management & Risk Management at TSMC and President of TSMC Supplier Sustainability Academy

TSMC's Internal Contractor Work Management System, Operational Standards and Practical Experience are Conveyed through Seven Programs and 44 Courses

The TSMC Supplier Sustainability Academy's 7 programs and 44 courses are aimed at improving the sustainability of the supply chain. TSMC's operational standards and practical experience are conveyed through interactive animations, and the courses come with testing functionality to help users evaluate their learning efficacy. This way, more suitable courses can be provided to users based on their actual requirements, thereby accelerating the acquisition of necessary knowledge and resources and benefiting operational efficiency. Additionally, the TSMC Supplier Sustainability Academy also links to TSMC's internal contractor work management system to comprehensively manage contractors' entry into TSMC premises, which helps ensure operational safety. Since its launch, the Academy has received from over 40,000 users, with overall satisfaction reaching . This shows that users approve of the course content and quality and are willing to recommend the courses to other people. In doing so, the benefits of the courses can reach more people.

Continuous Upgrades to the TSMC Supplier Sustainability Academy

The TSMC Supplier Sustainability Academy's Seven Programs

The TSMC Supplier Sustainability Academy provides abundant resources, and helps suppliers better understand international trends and TSMC's methods via a rigorous system of courses. This allows both sides to grow and develop their sustainable management in a mutually beneficial manner.

- Alex Chang, President of Fujifilm Electronic Materials Taiwan Co., Ltd.

For TSMC, improving the sustainability of the supply chain is a key part of the company's . In 2023, the "Corporate Greenhouse Gas Inventory" course is expected to become a required course for tier 1 suppliers, and it will enhance the supply chain's overall influence in environmental protection. The TSMC Supplier Sustainability Academy's systematic sharing of learning resources and ongoing updates to its diverse curriculum, TSMC's experiences have become a knowledge base for suppliers, and can help suppliers optimize their quality control and operational resilience. This will further drive virtuous cycles for the whole industry so that all parties will be able to move forward together toward sustainable development.